Shipping policy
Shipping Policy
Last updated: August 2026
Order Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Destinations We currently ship to the contiguous United States (48 states). We do not ship to Alaska, Hawaii, Puerto Rico, or PO Boxes at this time.
Delivery Time
- Standard delivery: 5-8 business days after dispatch
- Large furniture items (sofas, sectionals): 7-14 business days due to special freight handling
Shipping Rates
- Free shipping on all orders over $99
- Standard shipping rates apply for orders under $99
Carrier We ship via UPS, FedEx, or freight carriers depending on the size and weight of your order. Large furniture items may be delivered via white-glove or curbside freight service.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order on the carrier's website.
Damaged or Lost Shipments Please inspect your order upon delivery. If your item arrives damaged, please take photos immediately and contact us within 48 hours at [your email]. We will arrange a replacement or refund as appropriate.
Delays We are not responsible for delays caused by weather, carrier issues, or other circumstances beyond our control. During peak seasons (holidays), please allow additional processing time.
